Returns & Refunds:

We want you to enjoy your purchase from the Ebooks 24h Store. However, if you need to return an item, we’re here to help.

Ebooks 24h Return Policy

There are a few important things to keep in mind when returning an Book, eBook you purchased from the Ebooks 24h Store:
  • You have 7 calendar days to return an item from the date you purchased it.
  • You have not download it.
  • You have not viewed or printed, in total, more than twenty percent (20%) of the Ebooks 24h eTextbook.
  • You have not used any included access codes for any online resource that came with your eTextbook purchase.
  • You have not previously returned the same eBook from a prior purchase.
  • You have not returned a total of 3 or more eTextbooks in the past 60 days across all of your Ebooks 24h Accounts.
  • You can only return items purchased directly from the Ebooks 24h Store.
  • You can only return when you received the wrong item.
Returns for Ebooks 24h eBooks purchases through other retailers are subject to their respective returns and refunds policy.
Abuse of Return Policy: Ebooks 24h reserves the right to refuse to sell or to provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.

How to refund and return an Book, eBook

Contact Ebooks 24h Support:
You can always contact Ebooks 24h Support for assistance with a refund. A Ebooks 24h Support Specialist will assist you with your return. We will process your refund at that time. To contact Ebooks 24h Support, please refer to the Contact [email protected].
Shipping Return Fees:
  • We will bear the cost of returning the item when we send you a item that does not match the description, or wrong color, wrong size …
  • Customers pay the return cost when customers choose the wrong item.
Return Book Address: 15 Lionel Passage, Monroe, NY 10950


Once we receive your refund request, a refund is initiated immediately. We refund your purchase back to the original payment method.
We will send credit and debit card refunds to the card-issuing bank within five to seven business days of receipt of the return. Please contact the card-issuing bank with questions about when you can expect the credit to post on your account.
Additional Information
As with any shopping experience, some terms and conditions apply to transactions through the Ebooks 24h Store. Please remember, that by placing an order at the Ebooks 24h Store, you agree to the terms set forth above along with Ebooks 24h’s Privacy Policy and Terms of Use.